Skimek Terms of Purchase

These Terms of Purchase (“Terms”) govern all transactions between you (“Customer”) and Skimek (the “Company”) for the purchase of products (including underwear, loungewear, and shapewear) through the Skimek website (the “Site”). By placing an order on the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Order Placement and Confirmation

1.1 When you submit an order on the Site, you are making a binding offer to purchase the selected products. The Company reserves the right to accept or reject your order at its sole discretion, including but not limited to cases of product unavailability, pricing errors, or suspected fraudulent activity.

1.2 Upon acceptance of your order, the Company will send a confirmation email to the email address you provided during checkout. This email will include your order number, product details, total amount charged, and shipping information. The order confirmation constitutes a valid contract between you and the Company.

2. Pricing and Payment

2.1 All product prices displayed on the Site are quoted in United States Dollars (USD) and include any applicable taxes (unless otherwise specified). The Company reserves the right to adjust prices at any time without prior notice, but such adjustments will not affect orders that have already been confirmed.

2.2 You may pay for your order using the payment methods specified on the Site (e.g., credit cards, debit cards, digital wallets). By providing payment information, you represent and warrant that you are authorized to use the selected payment method and that all information provided is accurate and complete.

2.3 The Company will process your payment at the time of order confirmation. If payment is declined, your order will not be processed, and you will be notified via email to resolve the payment issue.

3. Shipping and Delivery

3.1 Order Processing and Dispatch: The Company will process and ship your order within 1-3 business days from the date of order confirmation (excluding weekends and public holidays).

3.2 Delivery Timeframe: After dispatch, the estimated delivery time for all orders (regardless of destination) is 6-12 business days. Please note that delivery times are estimates only and may be delayed due to factors beyond the Company’s control, such as customs clearance, weather conditions, or carrier delays. The Company will not be liable for any damages arising from reasonable delivery delays.

3.3 Shipping Costs: The Company offers free global shipping for all orders, with no minimum purchase requirement. No additional shipping fees will be charged at checkout or during delivery.

3.4 Shipping Address: You are responsible for providing an accurate and complete shipping address. The Company will not be liable for orders delivered to incorrect addresses due to information provided by you. If you need to modify your shipping address after order confirmation, please contact our customer service team at [email protected] immediately; address changes may not be possible once the order has been dispatched.

4. Returns and Refunds

4.1 Return Eligibility: You may return any unused, unwashed, and undamaged products (with all original tags and packaging intact) for a refund within 60 days from the date of delivery. Customized or personalized products are not eligible for return unless they are defective.

4.2 Return Process: To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. Our team will provide you with a return authorization number and detailed return instructions. Returns sent without a valid return authorization will not be processed.

4.3 Refund Processing: Once the Company receives and inspects your returned products (to confirm they meet the return eligibility criteria), a refund will be issued to your original payment method within 5-10 business days. The refund amount will be equal to the total purchase price paid (in USD), excluding any non-refundable fees (if applicable). Please note that the time for the refund to appear in your account may vary depending on your payment provider’s processing times.

4.4 Defective or Incorrect Products: If you receive a defective, damaged, or incorrect product, please contact customer service within 7 days of delivery. The Company will arrange for a free replacement or a full refund (including any associated costs, if applicable) upon verification of the issue.

5. Limitation of Liability

5.1 The Company shall not be liable for any indirect, incidental, special, or consequential damages (including but not limited to loss of profits, loss of use, or loss of data) arising from your use of the Site, purchase of products, or any breach of these Terms, even if the Company has been advised of the possibility of such damages.

5.2 The Company’s total liability to you for any direct damages arising from a breach of these Terms shall not exceed the total amount paid by you for the affected order.

6. Modifications to Terms

The Company reserves the right to modify these Terms at any time. Any changes will be posted on the Site with an updated “Last Revised” date. Your continued use of the Site or placement of orders after the changes take effect constitutes your acceptance of the modified Terms.

7. Contact Information

If you have any questions or concerns about these Terms, please contact our customer service team at:

Email: [email protected]